Five questions every dental practice should be able to answer.

Answer plainly. Your results identify the security, recovery, or access-control areas your answers may point to—nothing more and nothing invented.

Question 1 of 5

Question 1

If your practice-management server or critical system were unavailable when the office opened tomorrow, who is responsible for coordinating recovery and helping the practice continue operating?

We have a named IT or security contact and a documented plan. We have someone to call, but the plan is informal or unclear. We are not sure.

Question 2

Can your practice identify every person and outside vendor with remote access to your network, practice-management system, imaging environment, or cloud accounts?

Yes. Access is limited, documented, and reviewed. We know most of them, but the list is not current or complete. We are not sure.

Question 3

When was the last time you successfully restored a meaningful file, database, or system from backup—not simply confirmed that a backup was running?

Within the last 90 days. More than 90 days ago, or we have not tested a restore. We are not sure.

Question 4

Do team members use individual accounts for practice systems, rather than sharing a login?

Yes. Each user has an individual account, and access is removed promptly when someone leaves. Individual accounts are used in some places, but shared access still exists. We are not sure.

Question 5

If ransomware or another security incident interrupted access to patient records tomorrow, would your practice know the first steps and the people to contact?

Yes. We have a documented response process and named contacts. We have contacts, but no documented response process. We are not sure.

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